Terms & Conditions
House Rules
Below you will find the terms and conditions (house rules) that apply in our hotel. By booking you agree to our conditions of use.
Violation of any house rule can be reported to the police immediately and without regard to the person concerned, while denial of access will also be notified.
Non smoking.
Smoking inside the building is completely forbidden and can result in a 250€ fine.
No Party’s & limited access.
Parties or events are not allowed. Only registered guest can enter the accommodation.
Quiet Hours.
Quiet hours are between 10 pm and 10 am. Please be respectful towards the other guests.
Damage.
In the event of damage to our property, you are liable for the repair and/or renewal costs.
Entrance All guest must provide a copy off their id and need to be registratie at Check-in. Other people then the registrated guest will be denied acces. By breaking this rule the reservation can be ended without a refund.
GOOD TO KNOW
Check-in.
Starts at 3 pm.
Check-out.
Until 10:30 am.
Early check-in.
An early check-in is possible upon availability. A late check-in is possible upon request.
Late check-out.
We can offer late check-out until 1 pm for an additional €35 (upon availability)
Check-out later than 1 pm wil result of the charge of an extra night.
Children.
Children up to 12 year old stay for free when using existing beds. We can prepare an extra sofa bed in the Garden or City Suite. 15€ per stay (up to 2 children)
Extra Bed We can prepare an extra sofa bed for adults in the Garden or City Suite. Maximum occupancy 2 adults.Cost: 20€ per stay.
Baby's
Babybed and baby chair areavailablel. Please inform us upon reservation. 15€ per stay
Accessibility.
Since we are located in an old building we regret to inform you that we are not all rooms are accessible for wheel chair users. The City Suite is accessible. Please inform us upon reservation..
Pets
We are happy to welcome you and your animal family, within the degree of the reasonable. Please inform us upon reservation.
Vegan All the products we use or offer from laundry to plant based coffee milk and wine are cruelty free and vegan
CANCELLATION Policy
The applied amounts and/or percentages are to be paid by the guest. Special conditions are prior to the main cancellation conditions when applied.
In case you settle payment with bank transfer (Bancontact or iDeal) your reservation will be modified in a non-refundable rate.
The cancellation policy below is only applicable when guaranteed by credit card.
Cancellation Conditions for Individual bookings.
Less than 2 weeks before date of arrival: first night.
Less then 1 week before date of arrival: full reservation.
To avoid discussion this means before check-in two/one week prior to the reservation.
This to avoid any additional costs.
Cancellation Conditions for groups (>2 rooms)
Between 0 and 14 days before arrival: 100%
Between 14 and 21 days before arrival: 50 %
PAYMENT METHODS
We accept payment by transfer, ideal, Bancontact, Sofort, Giropay, Mulibanco, Visa & Mastercard. No cash payments.